The most important ingredients

Hyaluronic acid

A molecule produced by the body that can bind up to 1,000 times its weight in water.

Function: Can intensively supply the skin with moisture, plump up fine lines and strengthen the skin barrier.

Panthenol

Provitamin B5 - converted to vitamin B5 in the skin and proven as a soothing active.

Function: Can soothe the skin, bind moisture and support regeneration after irritation.

Allantoin

Plant-based active from the comfrey root that can soothe the skin and support cell renewal.

Function: Can ease irritation and redness, supports regeneration and makes the skin softer.

Application

Dampen your face. Add a small amount onto your fingertips and massage the cleanser for 60 seconds over face and neck. Rinse thoroughly.

Morning and evening use. The creamy texture is especially suitable for dry and sensitive skin.

Tip: Can also be used as a gentle make-up remover.

Frequently asked questions

Why use a special cleanser with retinol?

Retinol accelerates cell renewal and can temporarily make the skin drier and more sensitive. An overly aggressive cleanser strips the skin barrier further — which amplifies the retinol reaction. Hydrating Cleanser is specifically formulated for this scenario: urea (5 %) binds moisture in the skin during cleansing, and panthenol soothes the skin. The result is a gentler retinol experience with less peeling and fewer redness flare-ups.

Why is Hydrating Cleanser better than a normal shower gel?

Shower gel is too aggressive for the face — it also reduces the protective lipids of the skin barrier. Hydrating Cleanser uses mild surfactants that cleanse thoroughly without stripping. Additionally, it actively delivers moisture via urea — a feature regular shower gels do not have.

Is this cleanser suitable for sensitive skin?

Yes, specifically designed for it. Urea (a natural moisturising factor) and panthenol calm the skin even during cleansing. Free from fragrances and harsh surfactants. Suitable for atopic skin, rosacea-prone skin, and post-procedure care.

Can I use Hydrating Cleanser twice a day?

Yes, morning and evening. The gentle formula makes it ideal for twice-daily use — precisely what is needed with an active retinol routine.

How does this cleanser differ from a normal moisturising cleanser?

Regular moisturising cleansers only temporarily retain moisture on the surface. Hydrating Cleanser uses urea (5 %) — a keratolytic and humectant that binds moisture within the skin cells themselves and gently loosens dead skin cells at the same time. This results in smoother, more supple skin directly after cleansing.

About the brand

ZO Skin Health was developed by Dr. Zein Obagi - one of the world's most renowned dermatologists, with over 35 years of research in Beverly Hills. His principle: the skin is not “repaired” from the outside; instead, the cells themselves are activated. Because collagen, elastin and cell renewal decline with age, ZO products work in a targeted way across different skin layers - as system skincare following established treatment protocols, not as a single product.

Transparency & Mandatory Information

Ingredients (INCI)

Aqua, Sodium Methyl Cocoyl Taurate, Sodium Cocoyl Isethionate, Glycerin, Glyceryl Stearate, PEG-100 Stearate, Stearic Acid, Glycol Distearate, Palmitic Acid, Disodium Cocoamphodiacetate, Acrylates Copolymer, Sodium Chloride, Panthenol, Allantoin, Sodium PCA, Urea, Trehalose, Polyquaternium-51, Triacetin, Myristyl Alcohol, Cetyl Alcohol, Stearyl Alcohol, Sodium Hyaluronate, Sodium Carbonate, Sodium Hydroxide, Phenoxyethanol, Ethylhexylglycerin, Parfum, Red 33 (CI 17200), Yellow 6 (CI 15985), Citronellol, Hexyl Cinnamal, Limonene, Linalool.

Instructions for use

For external use only. Avoid contact with eyes. Reduce or discontinue use if irritation occurs. Keep out of reach of children.

Product Safety & Contact

NOVVIA GmbH ,

Am Lohmühlbach 17
85356 Freising
Deutschland
,

info@NOVVIA.de , +49 8161 96994-0